Online Shopping Guidance

Step 1 - Member Login

・Visit the website and scroll down

・Click on "Sign in" or "Sign up"

・Follow the instructions and fill in the necessary information to log in successfully

Q: Why is member login necessary for making a purchase?

A: Member login allows you to earn E-Dollar with each purchase, which can be redeemed for discounts of up to $100 E-Dollar on future orders when the total purchase amount reaches $1,400.

Moreover, new members who successfully register will receive an instant welcome reward of $50 E-Dollar. Different membership levels offer various exclusive benefits, enabling you to enjoy greater privileges and rewards based on your purchasing activity.

Shopping without logging in as a member will not be recorded, and you will not have access to member-exclusive benefits.

For more detailed information on the benefits available to our members, please click "here".

Click here to learn how to register as a member

Step 2 - Select Your Desired Products

・Click on "Products" in the menu

・Browse through different categories and click to enter

・Choose your desired products

Step 3 - Add Products to Shopping Cart

・Click on the product name to access the detailed product page

・If there is a "Select" column, carefully choose the required options, and if no options are available, proceed accordingly

・Click on the "Add to Cart" or "Buy Now" button

・If you wish to purchase additional products, you can return to the product list, select the desired items, and add them to your shopping cart

Step 4 - Proceed to Checkout

・Click on the shopping cart icon located in the top right corner

・Verify that all the desired products are present and accurate

・If everything is in order, scroll down and click on "Checkout"

Step 5.1 - Checkout Page

Hong Kong Orders

・Upon reaching the checkout page, double-check that all the selected items are complete and accurate

・For Hong Kong orders, enjoy free local shipping for purchases over $1,200

・If you are making a purchase during a flash sale and have met the promotion threshold, the deducted amount will be displayed under the "Applied Promotions" during checkout

Ongoing promotions include:

・Monthly flash sale

・Free local shipping for Hong Kong orders over $1,200

・Privilege Day during your birthday month for members

*For more details, please refer to the website or social media for announcements.

Step 5.1 - Checkout Page Hong Kong Orders

Step 5.2 - Deduction of International Shipping Fees

International Orders

・Upon reaching the checkout page, double-check that all the selected items are complete and accurate

・International orders will display the full shipping fee during checkout

・If you have met the shipping fee promotion threshold, the deducted amount will be shown under the "Applied Promotions" during checkout

・If you are making a purchase during a flash sale and have met the promotion threshold, the deducted amount will be displayed under the "Applied Promotions" section during checkout

Ongoing promotions include:

・Monthly flash sale

・Limited Offer: shipping fee discounts for international orders

・Privilege Day during your birthday month for members

*For more details, please refer to the website or social media for announcements.

Step 5.2 - Deduction of International Shipping Fees International Orders

Step 6 - Select Delivery and Payment Method

・Scroll down the page and choose your preferred delivery and payment method

・Click on "Proceed to Checkout" at the bottom of the page

*Order details will display the E-Dollars you have used as "Applied Store Credits" and the E-Dollars you will earn after completing the order as "Credits earned after completed".

Step 6 - Select Delivery and Payment Method

Step 7 - Verify Information and Address

・Fill in the customer information as instructed

・Fill in the delivery information, including the shipping address, recipient's name, and recipient's phone number

・Verify the payment details

・If necessary, provide any additional "remarks for the shop"

・Ensure that you have checked the box for "I agree to the shop's terms of use and privacy policy"

・Click on "Place Order" to complete the process

Step 8 - Follow Payment Instructions

・After successfully placing your order, you will receive an email notification

*Please check your email, including your spam or junk folder, in case the email is directed there

・Follow the instructions to complete the payment process

・If necessary, take a screenshot of the payment confirmation and click on "Upload Payment Proof" to upload the screenshot

・Feel free to leave a message for us if you have any inquiries

*Different payment methods have different payment processes. For more information, please refer to the "Shopping FAQ" section, specifically Q1 "How to place an order?"

Click here to understand the process of different payment methods