{{ 'fb_in_app_browser_popup.desc' | translate }} {{ 'fb_in_app_browser_popup.copy_link' | translate }}

{{ 'in_app_browser_popup.desc' | translate }}

Your Shopping Cart is empty.
{{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }} {{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}
{{ 'product.bundled_products.label' | translate }}
{{ 'product.bundle_group_products.label' | translate }}
{{ 'product.buyandget.label' | translate }}
{{ 'product.gift.label' | translate }}
{{ 'product.addon_products.label' | translate }}
{{item.product.title_translations|translateModel}}
{{ field.name_translations | translateModel }}

  • {{ childProduct.title_translations | translateModel }}

    {{ getChildVariationShorthand(childProduct.child_variation) }}

{{ 'product.set.open_variation' | translate }}

  • {{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

    {{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

{{item.variation.name}}
{{item.quantity}}x HK$0 {{ item.unit_point }} Point
Remove
{{addonItem.product.cover_media.alt_translations | translateModel}}
{{ 'product.addon_products.label' | translate }}
{{addonItem.product.title_translations|translateModel}}
{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}
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Delivery & Return FAQ

Delivery

1. How much spending do I need for free shipping?

2. Can I make a new order to merge it with my previous one for free shipping when it's over HK$1,200?

3. After placing an order online, how long does delivery take?

4. After placing the order, can I change to in-store pick-up instead? How long will the delivery take?

5. How to I check my tracking number?

6. Can I collect my items at SF Express counters or SF stations?

7. Can items be reposted or refunded if they are lost in transit?

8. When should I pick up my order if I choose "In-store Pickup"?

9. Why does it still show shipping fees when overseas customers place an order during the shipping fee promotion?

Return and Exchange

1. How can I make an exchange?

2. Can I return my product/products by mail?

3. Can I return my product/products if there is any suspected deterioration?

4. What should I do if I find issues with my products?